Responsible Gambling at Spinago

At Spinago, we are committed to providing a safe and enjoyable gaming environment for all our players. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage every player to gamble responsibly and stay in control of their gaming habits.

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Our Commitment to Player Safety

Spinago takes responsible gambling seriously. We provide tools and resources to help you maintain a healthy relationship with online gaming. Our platform is designed to support players who wish to set boundaries and manage their gambling activity effectively.

Responsible Gambling Tools

We offer several tools to help you stay in control:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss limits — restrict the amount you can lose within a specific time period
• Wagering limits — control how much you bet during gaming sessions
• Session time limits — set reminders or restrictions on how long you play
• Cooling-off periods — take a short break from gambling activity
• Self-exclusion — temporarily or permanently block access to your account

To activate any of these tools, contact our customer support team or visit your account settings.

Signs of Problem Gambling

It is important to recognize when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses by continuing to play after losing
• Borrowing money or selling possessions to fund gambling
• Neglecting work, studies, or personal relationships due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Lying to others about how much time or money you spend gambling
• Using gambling as a way to cope with stress or emotional difficulties

If you recognize any of these signs in yourself or someone you know, we encourage you to seek help immediately.

Self-Assessment

Ask yourself the following questions to evaluate your gambling behavior:

• Do I gamble with money I cannot afford to lose?
• Has gambling ever affected my relationships or daily responsibilities?
• Do I feel the need to gamble with increasing amounts of money?
• Have I tried to stop gambling but found it difficult?

If you answered yes to any of these questions, it may be time to reconsider your gambling habits and seek professional support.

Protection of Minors

Spinago strictly prohibits underage gambling. Players must meet the minimum legal gambling age to create an account and participate in any gaming activities. We may request identity verification documents to confirm a player's age at any time.

We also recommend that parents and guardians use filtering software to prevent minors from accessing online gambling websites.

Helpful Resources

Several organizations offer free, confidential support for individuals affected by problem gambling:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

These organizations provide counseling, advice, and support services to help individuals regain control over their gambling behavior.

Contact Us

If you need assistance with any responsible gambling tools or have concerns about your gaming activity, please reach out to our customer support team. We are here to help you enjoy a safe and responsible gaming experience at Spinago.